professional, pragmatic support services
for sole traders, small business, & third sector organisations

Our Services

  1. finance
    Are you on top of your finances? We can provide a review of your current systems, generate budgets or cash flow forecasts, manage book-keeping, VAT returns and invoicing on a regular basis, or just tackle that increasing pile of receipts!
  2. customer service
    Customer Service
    Excellent customer service is at the heart of every successful business. We can provide a review of current service levels, undertake client surveys followed by analysis and strategic recommendations and run staff training sessions.
  3. policies and procedures
    Policies & procedures
    Whether you are applying for funding, submitting a tender, working towards ISO accreditation or wanting to ensure that your company complies with best practice, all organisations need policies and procedures. We can write meaningful and relevant company policies and internal procedures, or review and update those already in place.
  4. getting organised
    Getting organised - admin systems that work
    Sometimes day-to-day administration can turn into a headache. We can help to create simple and effective user-friendly systems - so that your business can become a well oiled machine. We can also help maintain these systems on an on-going basis.
  5. planning and strategies
    Planning & strategies
    Pulling together a business plan or marketing strategy? We can work with you to generate straightforward, workable strategies for strengthening and growing your business. We can then assist with research and implementation - so that those fantastic but currently dormant ideas at the back of your mind can come to life.
  6. Allsorts of everything else
    Looking for something we've not listed? Just ask ! We know that when you're running a small enterprise, the most unexpected things can land on your desk. We're ingenious, adaptable and enjoy a challenge. If you present us with something we're not qualified or able to tackle we'll refer you to someone else in our network, or do the research to find someone who can help.
  7. marketing & promotion
    Marketing & promotion
    We can provide a range of services to support your marketing strategies and promotional campaigns: event co-ordination, writing website copy, basic leaflet design, database management and e-newsletters.
  8. staffing and recruitment
    Staffing and Recruitment
    Getting the right team is important but time consuming. We can help with job descriptions, recruitment advertising, short listing and interviewing. We can also create structures for induction, appraisals, training and staff records.
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